TheClassroomStore.com Terms and Conditions
TheClassroomStore.com is a division of Kurtz Bros., Inc., a Pennsylvania corporation.
Standard pricing, discounts, and promotions are subject to change at any time. Pricing is only as presented on TheClassroomStore.com. We cannot guarantee the future availability of a particular price or promotion, and we cannot honor requests to purchase at prices that have since changed. Please check back often to see the current specials available on the site.
Discounts and special pricing negotiated between Kurtz Bros., Inc. and your school or organization are only available through a log-in account on KurtzBros.com. You may obtain an account to view school or district contract pricing at www.kurtzbros.com/NewAccount/form.jsp. Likewise, discounts, coupons and other promotions made available through TheClassroomStore.com are not valid through any other outlet, including KurtzBros.com.Shipping and Billing Policy
TheClassroomStore.com ships from our warehouse in Central Pennsylvania, M-F from 7:00am to 3:30pm. We will notify you via email on the day that your order ships. If we have a tracking number from the UPS or USPS we will send that to you at the email address used to make the order.
When you place an order with TheClassroomStore.com, we will place an "authorization hold" on your credit card in the amount of your order. This will reserve the funds for us to ship your order and will show on your credit card statement as a "Pending Charge". Once we have shipped your order, your credit card will be charged in the amount of the order less the cost of any items that are on back order. You will then receive a receipt at the email address used to make the order.Back Order Policy
We hope to ship everything on your order within a business day of receiving the order. Yet there are times when we must place items on back order. If a portion of your order is out of stock, we will ship the stock available to us immediately via your selected shipping service, then ship the remaining stock as soon as it is available via UPS ground or comparable service.. We will only charge your credit card as we ship items, so multiple shipments due to back orders may result in multiple charges to your credit card. If your credit card presents with insufficient funds when we attempt to ship a back order, we will contact you to make payment arrangements before the back order ships.
You will be notified of any back orders when we confirm your shipment via email.Refund Policy
If you are not satisfied with an item, we will offer you a full refund. Please first contact us with your invoice number and reason for return. All claims for returns or refund must be made within thirty days of delivery. Returns may be subject to a 10% restocking charge plus return freight. Electronics, unless defective, are not returnable.Sales Tax
Residents of Pennsylvania, New York, Ohio, Maryland, North Carolina as Virginia, as well as other states where required, must add applicable sales tax or provide a valid tax exemption certificate. Orders billed to individuals may not use an institution's tax exemption certificate. Please contact us at 844-818-5966 if you would like to provide a tax exemption certificate for a past or pending order.Use Policy
The items you order, your method of payment and contact information are completely private. We will not share that information with anyone outside Kurtz Bros., Inc.
- To identify you when you revisit our site so that you can easily login to TheClassroomStore.com.
- To keep track of your shopping cart information.
- To communicate with you regarding your orders and other matters regarding transactions between us.
- To share information about Kurtz Bros., Inc. or TheClassroomStore.com that may be of interest to you through email blasts. You can decide to decline receiving similar emails in the future.
Providing your email address to us will allow us to correspond with you about your order. It will allow us to respond to you in a timely manner if the need arises. We also use the email addresses to send you promotional information, product information from our supporting manufacturers, or information that we think is important to our customers. You can opt out of this email program at any time you wish, and it will not affect your account on TheClassroomStore.com. If you have any questions about this, please email us at firstname.lastname@example.org.
We use analytics. To help us to maintain a site that has everything you are looking for, we analyze the data that flows through our site. We use Google Analytics to keep track of usage information like page views and search terms. Your personal identity information, credit card information, email address, username, password information, shipping address, phone number are NOT sent to Google Analytics; that information stays on our secure site.
Your credit card information is also safe on our site. Kurtz Bros., Inc. values our customers' privacy and security. We use SSL to insure the highest level of safety for credit card transactions. Credit card information is stored off site with a PCI-compliant card data warehouse so that we can ensure the greatest protection for your identity.